Wells Appliance Repairs is committed to respecting and protecting your privacy. We have developed this Privacy Policy to communicate our practices regarding the collection, processing, storing, and disclosure of your personal information. Our objective is to be transparent about the data we collect, how it is used, and the measures in place to ensure your information is treated securely. We comply with the General Data Protection Regulation (GDPR) and other relevant data protection laws applicable in the United Kingdom.
We collect personal data that you provide to us directly through our website, such as when scheduling an appointment or making an inquiry. This data may include your name, address, email address, phone number, and any other relevant details necessary to fulfill your service request. We also collect information automatically as you navigate through our site, such as IP addresses, browsing behavior, and browser details, which help improve our services and offer a better user experience. We use your personal data to provide and improve our services, respond to your inquiries, process transactions, and communicate with you effectively.
Wells Appliance Repairs does not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in conducting our business and service delivery, provided they commit to keeping your information confidential and secure. We may also disclose your data to comply with legal obligations or protect our rights, property, or safety and that of others. Any data shared are transferred and processed in accordance with the relevant data protection regulations.
We implement technical and organizational security measures to protect your personal data against unauthorized access, loss, misuse, or alteration. Our measures include encryption, access controls, and regular security audits to ensure data integrity and confidentiality. While we strive to protect your data, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, regulatory, or business requirements. Once the data is no longer needed, it is securely deleted or anonymized. We regularly review our data retention practices to ensure compliance with applicable data protection laws and best practices.
Under the GDPR, you have the right to access, rectify, or erase your personal data, as well as to restrict or object to its processing. You also have the right to data portability and to withdraw your consent at any time where processing is based on consent. To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with the legal timelines and will assist you in asserting your rights.
If you have any questions or concerns about our Privacy Policy or the handling of your personal data, please contact us at:
Caleb Greystone,
24 Glendevon Place,
Vauxhall, Dunedin 9013,
New Zealand,
Email: [email protected].