Whether you are a housewife or house husband looking for help or advice on your appliance or a have-a-go repair person then we are here to help.
Please just call our engineer call centre on and speak to one of our qualified engineers who will help you with anything from advice on what washing powder to use, getting rid of bad smells, identifying an error code on your appliance or even guiding you through fitting a part.
If you feel you need more than just advice and help over the phone, then we can help you book in one of our engineers to carry out a repair to your appliance.
Please call one of our friendly customer service advisors on or Email us at -
Don't ever attempt to open up, tamper with or repair any appliance if you are not electrically experienced and especially do not ever attempt to repair any gas appliance unless you are gas safe qualified. If in doubt leave it to the experts.
So you want to try and repair your broken down appliance yourself? Firstly, please never attempt to repair a domestic appliance if you are not capable of doing so. It's a known fact that hundreds of electrical fires, and electrocutions have occurred every year to homeowners attempting an appliance repair. We would always say "leave it to the professionals" and book one of our qualified and experienced engineers to carry out this work.
So please call our engineer help and advice line on
with your appliance type and model number.
Some of our most common questions we get asked are "how do I get rid of that bad smell?"
There are a few good pieces of advice and help we can give you but this all depends on the type and make of your appliance.
So please call our engineer help and advice line on
with your appliance type and model number.